Privacy Policy

 PRIVACY POLICY

Combat Shop (Stonehive Pty Ltd) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.

COOKIES

Combat Shop uses session cookies on the website. Session cookies are only used to let our site know that you are the same person wherever you go within our site during a session. For example, if you put a product in your shopping bag and go to check out, we need to know that it is you on the check out page and you have ordered that product. The session cookies are currently set to persist for up to a maximum of 24 hours only and after that no personal information is maintained which might identify you should you visit our website at a later date.

COLLECTING PERSONAL INFORMATION ABOUT YOU

There are two main ways we collect information about you:

  1. We collect your email address in order to provide you with the latest combat sports news and products when you register your name and email for combat sports news and updates via our website.
  2. We also collect personal information about you every time you place an order from the Combat Shop website.

If you do not want us to retain any information about you, you may remove your name from our list either by visiting our ‘News’ section and selecting ‘Tick to unsubscribe’ to remove your details in the ‘Register for updates’, or filling in our ‘Contact Form’ at ‘Contact Us’ link and asking for your details to be removed from our mailing list, or contacting us via phone, fax, or post. Any further collection of your personal information than that explained above will only occur with consent from you. We do not collect information about you from other organisations or pass your information to anyone else.

USE AND DISCLOSURE OF PERSONAL INFORMATION

We will only use and disclose your personal information for the purposes for which it was collected, or otherwise in accordance with the Privacy Act. This includes:

  • Providing you with products or services you have requested
  • Communicating with you about your orders, purchases, or accounts with us
  • Informing you about our products, services, or promotions that may be of interest to you
  • Complying with our legal obligations

SECURITY OF PERSONAL INFORMATION

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. This includes:

  • Secure storage of paper records
  • Restricted access to electronic records
  • Using secure methods to destroy or de-identify personal information when it is no longer needed

ACCESS AND CORRECTION OF PERSONAL INFORMATION

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make a request, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

OVERSEAS DISCLOSURE

Combat Shop does not disclose personal information to overseas recipients unless it is necessary to complete a transaction or service you have requested, and we have your consent to do so, or it is otherwise required or authorised by law.

DATA SHARING

We value your privacy and are committed to protecting your personal information. We may share your data with third parties in the following situations:

  1. Service Providers:
    We work with third-party service providers to perform various services on our behalf, such as payment processing, shipping, and analytics. These providers only have access to the personal information necessary to perform their functions and are obligated not to disclose or use it for any other purposes.

  2. Selling Platforms:
    We utilise external selling platforms, including Meta (Facebook and Instagram), to reach a broader audience. When you engage with our store through these platforms, we may share certain data, such as purchase history and contact information, to facilitate order fulfilment and customer support. Meta may also collect additional data as governed by their own privacy policies.

  3. Legal Compliance:
    We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect the rights or property of [Your Store Name], our customers, or others.

  4. Business Transfers:
    In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

YOUR RIGHTS

You have the right to access, correct, or delete your personal data. If you have any concerns or questions about our data-sharing practices, please contact us

CONTACT US

If you have any questions, concerns, or complaints about our privacy practices or this Privacy Policy, please contact us at:

Combat Shop
Address: Unit 2, 72-74 Lambeck Drv, Tullamarine VIC 3043 (we are not open to the public)
Phone: 0487 620 802
Email: info@combatshop.com.au

We will address your concerns and respond to your queries as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the policy's effective date.

Effective Date: June 25, 2024.